There's No More Bread

If there's one thing I can't stand (amongst many others) is when the kitchen doesn't order enough bread for the days events. It happened again yesterday.

It wasn't a very busy day, just around 300 people total between 3 different dinners. Ok, no problem. The kitchen orders either 1 or 1.5 pieces of bread per person. See the problem with this?

One piece of bread per person? What the hell is that? Has bread gotten so expensive that we can't afford any more? Will the "bread fairy" get mad at us if we have any leftover? Doesn't bread freeze well, and can be used another day? Havent' you ever heard of making bread pudding and putting it out for the Sunday Brunch Buffet? Come on...give me a break! This is banquets not the restaurant...we have a guaranteed number of covers that NEED bread!

Anyway, this day, one of the dinners was for 175 people that ALWAYS likes a lot of bread as well as a lot of butter. Guess what happened? We only got 1 piece per person and that lasted only for the first 5 minutes. Their event was scheduled with a pre-set salad that would be eaten during the opening speeches that lasted around 30 minutes. Then we were to clear the salad, replenish the bread and drop the entree right after that. But noooooooooo, that's not what happened.

After we cleared the salad, my staff and I went running around looking for more bread because the "bread vultures" picked theirs clean like road kill. The chef said, "I ordered the regular amount, did we get it all?" "How the hell do I know", I told him. "Chef, didn't you or your cooks check what came in?" "We were too busy this morning", he said. At this time I wanted to hit him! Ok, ok...calm down banquet manager...

There was no way anyone could have gone to the store to buy more - so we served the entree and hoped for the best. THE BEST NEVER CAME!!! We got our asses kicked!

Along with her entourage of yentas and ex-housewives, the group contact came over to complain. Where's the bread? We want more bread! I'm big and fat and NEED more bread dammit! What could I say? "The chef is a jerk and doesn't know how to order f'ing bread?" No I can't say that. So I "took one for the team" and will get my payback with my captain's report. (for those that don't know - a captain's report is a summary of what happened during an event, the good and the bad, that then usually goes to all the big shots on property. When there are problems, somebody's butt gets reamed).

Ah, gotta love those captain reports.

I need a REAL job!




Read The Full Article:
http://soyouwanttobeabanquetmanager.blogspot.com/2008/10/theres-no-more-bread.htm
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